top of page
Image by Sharon McCutcheon

Frequently Asked Questions

  • What is the turnaround time for a custom unit?
    Custom units take 3-4 weeks to be completed. You will receive an email with your estimated completion date withhin a week of purchase. You will receive an email with your tracking information after your order has been shipped.
  • How are the wigs secured on?
    Our Custom Units are made to your exact head measurements, proving a perfectly secure fit the client. Our Lace Closure units are made on a breathable, fitted cap. Our Lace Frontal units are made on a secure, adjustable cap or fitted cap with/without elastic band added to hold the lace in place as well as comb in the back.
  • How long do the units last?
    With proper care and maintenance our lace closure units can last 6 months to a year and our frontal units can last 4 months+. Proper care entails minimum heat use, premium shampoo/conditioning, no rough handling, scrubbing, use of satin pillowcase when sleeping and minimum sleeping in the unit as possible.
  • What products do you recommend to shampoo the units?
    We recommend a premium line product with no sulfates, color safe, hydrating and/or fortifying shampoo & conditioner. Some of our favorite are Sexy Hair Soy line and Moroccan Oil hydrating.
  • Can I sew the wig down?
    Our units wigs can be easily sewn down.
bottom of page